Privacy Policy
This policy relates to your privacy in using www.hiplok.com. We encourage you to read this Privacy Policy.
Your Data, Your Choices
You have at all times the right to visibility, access and amendment of your data. Should you wish, you also have the right to deletion of your data.
To submit a request for visibility, changes to data or to be forgotten please email support@hiplok.com.
Collection and Use of Personal Information
Personal information means any information that is related to an identified person, or that may be used to identify an individual, including, but not limited to: first and last name; email address; a home, postal or other physical address or other contact information; title, gender, occupation, industry, or personal interests; and other personal information necessary or useful to provide a product or service that you have requested. The types of personal information we collect and what we do with that information are listed below.
Domain Name, IP Address and Cookies
We may collect the domain names, IP addresses and information on the operating systems and browser types of our visitors for statistical purposes, in order to measure use, to improve the content or responsiveness of our site or to customize the content or layout of the site for the individual visitor. We do not disclose this information to third parties. For the same reasons, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. We may also aggregate information relating to our visitors’ traffic patterns from the data that we collect and retain, and we may divulge such aggregate information about our users with third parties such as our business partners, distributors, and service and support providers.
You may visit our website anonymously if you wish, by using appropriate software available from or through third parties. You may also refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
Log Files
We maintain a log file of all actions that are initiated or facilitated using our website in order to capture, record and store data concerning the transaction. Access to this data is restricted to internal usage by Plus 8 Industries Limited.
E-Mail Address
You should know that e-mail is not necessarily secure against all forms of interception. If your communication includes sensitive information about you and you would prefer not to transmit this information in this fashion, please contact us by mail or telephone rather than e-mail. See “Contact Us” pages for contact information.
We collect e-mail addresses that are volunteered by the visitor, from e-mail messages addressed to our company or its employees, through visitor participation in surveys, contests and site registrations or provided by the visitor when placing an order on the site.
We use the e-mail addresses for marketing purposes and to inform those interested in our products about events, products, services or other items of interest. Additionally, we use the e-mail addresses to notify visitors about recent updates to our website, to provide product or service news notifications or to send newsletters and promotions. We also use the e-mail addresses to process orders for products, services, brochures and other written materials, to respond to customer questions, to provide customer service and to inquire as to customer satisfaction and feedback.
We will only send you promotional or marketing e-mails if you have opted-in to receive such e-mails at the time of creating your profile. You may opt-out of receiving the promotional or marketing e-mails at any time by changing your e-mail preferences in any user profile that you may have created. If you choose to opt-out of receiving e-mails we will update our records within ten days of receipt of your request. The opt-out procedure will not be available for e-mails that are necessary to provide confirmation of a completed transaction (such as a purchase or change in the visitor’s user profile).
Credit Card Information
We collect credit card and billing information from visitors who make purchases from our online store. We use this information to bill the customer for product purchases. Credit card data will not be saved.
Collection and processing of credit cards is performed by the third-party service provider Sage Pay www.sagepay.com. This third party provider is not authorized or permitted to use personal information for any other reason other than those pertaining to processing order transactions.
Other Personal Information
When you register with our site, you provide other personal information including your name, mailing address, billing address and phone number. This information is used mainly to process orders placed on our online store and to facilitate support and delivery of products you have ordered. We may also send periodic mailings to visitors to inform our visitors who have provided a mailing address of new products, services or promotions. Your mailing address and telephone number may also be used to contact you about orders placed on-line or to provide information that you have requested.
We will only send you promotional or marketing mailings if you have opted-in to receive such mailings at the time of creating your profile. You may opt-out of receiving promotional or marketing mailings at any time by changing your account preferences in your user profile or by emailing us at info@hiplok.com.
If you post reviews or comments on the hiplok.com site and blog, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in comments on our blog.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimisation, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Personal Information Released to Outside Parties
Any information that you provide to us will be used for our purposes only. Except as specified in this Policy, your information will not be shared with individuals outside the employ of Plus 8 Industries Limited or with other companies.
In some instances we may provide your name and delivery address to third parties that we use for delivering specific products to you (such as delivery companies and other affiliates). The process of fulfilling orders placed via the online store may also require Plus 8 Industries Limited to share your information with other third parties such as automated data processors and credit card processors. In such cases, your information is not retained by these third parties or used by these companies for any secondary reasons.
Plus 8 Industries Limited legal counsel may access and use your personal information and other information or data in the event of a dispute, in response to legal process or law enforcement inquiries, abuse of our website, or violation of our Terms of Service Policy
Editing Your Personal Profile
We provide a means to create a personal account or profile of personal information when you register on the retail section of our site. We realize that your personal information, including your name and e-mail address, is subject to change. To the extent that you provide us with personal information, we wish to maintain its accuracy. Our goal is to provide a variety of means for you to contact us should you need to update or correct your personal information. To change or delete the information in your personal account, please visit your account page. Here you will be able to update, edit or delete any information in your account.
Data Security
Your account information is password-protected for your privacy and security. We safeguard the security of the data you send us with certain physical, electronic, and managerial procedures. We have taken reasonable precautions to protect against misuse, theft, loss, unauthorized access, disclosure, alteration or destruction of your personal information.
While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. We suggest that you change your passwords often, that your passwords include a combination of letters and numbers, and that you make certain that you are using a secure browser.
Data Quality
We will take reasonable steps to insure that all data collected is accurate, complete and timely for the purposes for which they are to be used. We urge you to check your profile regularly to insure that such information is accurate, complete and timely.
Third Party Sites
Hiplok.com may contain links to other sites. When you click on one of these links you are being transferred to a website operated by someone other than Plus 8 Industries Limited, and the operator of that website may have a different privacy policy. Plus 8 Industries Limited does not share your personal information with these websites and is not responsible for their individual privacy practices. We encourage you to investigate the privacy policies of these operators.
Future Changes
By using our website, you consent to the collection and use of your information as we have outlined in this Privacy Policy. Plus 8 Industries Limited may decide to change this Privacy Policy from time to time. When we do, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it. We will post a notice on this page for thirty calendar days prior to the implementation of any material changes to this Privacy Policy. Such notice will provide information as to how you may remove your information from our database should you so desire.
Questions
If you have any questions regarding our Privacy Policy or other Terms & Conditions, we would love to hear from you. Please email us at info@hiplok.com.